01Introduction
Finii ("we", "us") operates the website finii.ai and the dashboard at dashboard.finii.ai. This Privacy Policy describes how we handle information when you use the Platform.
Finii is an independent private technology platform and is not affiliated with or operated by any government authority.
02Information We Collect
We collect information that you provide to us directly, information generated when you use the Platform, and information received from service providers involved in delivering the service.
03Information Provided by Users
Depending on how you use the Platform, this may include:
- Name, email address, and phone number
- Vehicle or challan reference details you enter or authorise us to retrieve
- Account credentials for the Finii dashboard
- Messages and support requests you send to us
04Automatically Collected Information
When you access the Platform, we may automatically collect technical information such as device type, browser type, operating system, IP address, approximate location derived from IP, referring pages, and usage activity within the Platform. This helps us operate, secure, and improve the service.
05How We Use Information
We use information to:
- Provide, operate, and maintain the Platform
- Display challan-related information and available options to you
- Process transactions and send transaction confirmations
- Respond to support requests
- Detect, prevent, and investigate fraud, misuse, and security incidents
- Comply with applicable legal and regulatory obligations
- Improve the functionality and usability of the Platform
06Challan-Related Information
Challan-related information is used to display the details and options available to you and to process a transaction you initiate. Such information may be obtained through or shared with third-party systems and service providers as necessary to deliver the service.
Records maintained by the relevant authority remain the authoritative source for any challan.
07Payment Information
Payments are processed by third-party payment gateways and payment partners. Payment credentials such as card numbers, card PINs, CVV, passwords, and UPI PINs are entered within the payment partner’s environment and are not stored by Finii, unless storage is legally required and technically implemented through an appropriate compliant payment architecture.
We may retain limited transaction metadata such as transaction identifier, amount, status, date, and masked instrument details for record-keeping, reconciliation, and support.
08Cookies and Similar Technologies
We use cookies and similar technologies to keep you signed in, remember preferences, maintain session security, and understand how the Platform is used. You can manage or disable cookies in your browser settings, though some features may not work correctly without them.
09Third-Party Service Providers
We work with service providers for hosting, analytics, communication, customer support, and payment processing. These providers may process information on our behalf and are expected to handle it only for the purposes for which it was shared.
10Payment Gateway / Payment Processing
When you make a payment, the information required to complete the transaction is shared with the applicable payment gateway or payment partner. Their processing of your information is governed by their own privacy policies, which we recommend you review.
11Data Security
We use reasonable technical and organisational measures intended to protect information against unauthorised access, alteration, disclosure, or destruction. These include access controls, encryption in transit, and restricted internal access.
No method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
12Data Retention
We retain information for as long as necessary to provide the service, to comply with legal, tax, accounting, or regulatory requirements, to resolve disputes, and to enforce our agreements. When information is no longer required, it is deleted or anonymised.
13User Rights and Choices
Subject to applicable law, you may:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of information that is no longer required for a lawful purpose
- Withdraw consent where processing is based on consent
- Opt out of non-essential communications
14Children’s Privacy
The Platform is not intended for individuals under 18 years of age, and we do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take steps to delete it.
15Third-Party Links
The Platform may contain links to third-party websites or services. We are not responsible for their content or privacy practices, and we encourage you to review their policies before providing information.
16Changes to Privacy Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date. Material changes may additionally be communicated through the Platform.
Contact Us
For questions about this policy or your information, contact us at:
FiniiPlot no 538 Udyog Vihar Phase V Road, Sector 19, Gurugram - 122016, Haryanacontact@finii.ai+91-2262054799
Contact support